So some people have been wondering (hi MIA) why I haven't been blogging lately. Well, here's my story...
First of all, the hubbers and I just purchased a new house. We didn't close until September 4th (the first day of school) so that was fun. Oh, did I mention that I'm a teacher???? Yeah, you can imagine the stress of closing, moving, packing, starting school for me, my 3rd grader, AND having a rambunctious 3yr old?!?!?! Okay. That being said.
My family moved us in on Thursday the 6th. Well, they moved our BIG stuff in. I still have 2 10x20 storage units to unpack. I've been slowly doing that while working, shuffling JJ to soccer practice, playing barbies and princess with Bellers, and doing housework. We are also in a neighborhood where people just DROP ON BY anytime. In a month that will be great. Right now it kind of sucks. I hate having a messy house or having myself in a tshirt and shorts (no bra cuz I'm at HOME and unpacking crapola) and having company come to the door.
Now to the part where I have NO internet at home. I tried (unsuccessfully) to change my highspeed internet service from my old home to my new home. I called a week ahead to have both my phone service and my dsl service changed. You'd think that was enough time. My phone service was changed 2 days late. That was fine with me. Who really cares when we all have cell phones?!?! My dsl service, not hooked up. So I called the 1800 number and was connected to the outsourced person (Kenny in India) who said that it hadn't been changed yet, but he would change it and it would be working in 24-48 hours. Okay. Fine. 48 hours later it still wasn't working. I called the 1800 number again and spoke with Jimmy (again in India - funny how they have VERY american sounding names). He said that it must be a problem with the line and can I troubleshoot with him. That sounded fun! So I said SURE, Jimmy, I'll trouble shoot with ya! We did everything. Then he said, well, we'll have to get a technician out there to fix your line. I set up a time for 4-8 the next evening. Guess what...NO ONE CAME!
I called the next morning (to get outstanding customer service - again from India) and was on hold for 30 minutes...I kid you not! SO, I got to work and called a 1800 sales number and spoke to an (okay are you sitting down now????) an AMERICAN! They gave me another number of - yet another AMERICAN and now, hopefully, by the 24th (yes the 24th) I'll have service. I love American companies. They are so good to us and provide us with such OUTSTANDING customer service. :(
There's my story.
Subscribe to:
Post Comments (Atom)
3 comments:
Maybe you should move to India? I bet they get all the American customer service guys. Or not.
But dude...YAY! You posted.
What else...ummm, woohoo on the new house. I know what that's like, we just moved here from Oregon in May. Ugh squared. We ended up moving 50% of the crap from our rented UHaul storage unit to our own unit behind our house. Procrastination is my friend.
hey, thanx for your comment on my " drug habbit!" I will try to keep my blog updated on my progress! Let me know if you want to join me in my quest for better health! And I also wanted to tell you that I am from Coeurd Alene! Both mine and my husbands family live there! I love it! I know tons of people from Post Falls! ;-)
I'm slow to comment, BUT I can totally relate to the Customer Service in India crapola - went through the same exact thing with my internet a few weeks back - and only when I got an AMERICAN on the line did things get resolved... Frustrating as all get out!!!
Glad to know you got moved and will read your newest post & try to comment there too. Miss ya!
Deb
Post a Comment